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| Change your connection or ValueAdded Serivces
password |
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| Please Note |
| Recently there have been many incidents
of people attempting to steal your password by pretending
to be HiNet Support staff. HiNet will never ask you
for your password. Please do not indiscriminately download
and install free software which may be used to steal
your account number and password. |
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| If you suspect that your account has been
hacked, or you have previously used a public terminal
to access HiNet, or have downloaded suspicious free
software, please change your password as soon as possible. |
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| 1. |
HiNet Content Point
Consuming Card E-mail password
should be changed using the above
function. |
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| 2. |
Enter your User
account (the characters before
the @ symbol are your user account.)
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If you have forgotten Email password,
simply enter your user account password
and you will be able to change your
Email password. |
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Please enter your e-mail account
(the characters before the @ symbol)and
email password¡C |
| 1. |
Set up e-mail forwarding¡]MSA
server temporarily does not
provide this service¡^ |
| 2. |
Check your email
capacity |
| 3. |
Delete any/all
of your e-mail |
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| HiNet customer
passwords cannot be found online. If you have
lost your password, please fax us the required
information as below, and a system manager will
help you change your password : |
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| Northern Taiwan : (02) 2321-9854
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| Central Taiwan ¡] Hsinchu and South
¡^ : (04) 2226-2844 |
Southern Taiwan
¡] Jiayi and South ¡^ : (07) 344-3900 |
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| Required
information on fax¡G |
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Individual
Customers |
Corporate
Customers |
| Copy
of National ID Card both sides |
A copy
of corporate license |
| Customer
number and User Name |
Customer
number and User Name |
| Daytime
contact number and person |
Daytime
contact number and person |
| New
requested password (alphanumeric, 6-8
characters, no special characters) |
New requested
password (alphanumeric, 6-8 characters,
no special characters) |
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| Effective
date of new password: |
| If fax is received before 11 am
on workdays, new password will be effective at
2 pm the same day. If received before 4 pm, new
password will be effective at 6pm the same day
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| If you have forgotten your e-mail password, please enter your account password to set up a new e-mail password. |
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| 1. |
After applying for a HiNet account, please change your password the first time you sign on¡C |
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| 2. |
HiNet calculates usage fees based on your customer ID and password, so during the setup procedure, if you have a friend or a computer company set up your account, please change your password immediately. |
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| 3. |
To enhance password safety, please do not share your password with others and change it frequently with a regular period. |
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| 4. |
To avoid potential abuse of e-mail, HiNet will never ask you for your password through e-mail or ask you to change your password. |
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| 1. |
After you have changed
your password to access HiNet, your
email password may not have changed
- they are independent (except EZHiNet
customers.) |
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| 2. |
Please use your own
HiNet access line to change your
password, for security reasons .
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| 3. |
Please try to use
at least one numeric and multiple
alpha characters to create your
password. |
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