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You can check your telephone and internet service fees online.
Based on your service plans, please enter your telephone number or telecom ID number below. (example below)
 
Telecom ID or Telephone Number:
Customer Access Number:
reset
  submit
 
Items available for inquiry (24 hours a day):
Land phone, Cell phone, Pager, PDA, Data services (such as HiNet), and International Telecommunications.
Instructions for Use
Online payment: Banks and credit cards cooperating with CHT HiNet can use this system to directly make payments online. ( If you use bank transaction, service fees are waived.)
Telephone Payment: Please dial 4121111(or 4126666) extension 899# .
 
Enter telecom ID (telephone number) example:

(Telecom ID or telephone number can only be alphanumeric character. If unclear, please check your CHT bill. )

 
Service Type
Name
Number format example
Type of communications Land phone 0223445858(area code needed)
Cell Phone 0932123456
Pager 0959123456
Info Touch PB2123456
International Telephone Service (original account + “01”) Fax/telex exchange 0161234
International Fax/Telex Exchange 0110003
International Phone Card
(E.T.Card, CTS030 Card,
E-Call)
01GI10001
Internet Services Internet 080012345
  0991123456
  020112345
  020312345
  020412345
  0114123456
HiNet HN12345678( not the User ID number)
Other services Teleconferencing VD123456
Fax FX123456
E-Documents ED123456
High Speed Frame Relay FR123456
ATM AT123456
MVDN (Motor Vehicle Driver Network) N1234
Public Message AHA1234
PACNet H1234567
H123456
Stock Exchange Network (SEN) H123456
 
 
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